Privacy Notice

I am Frances Clarke, a freelance translator of German documents into English based in the UK. This Privacy Notice outlines when and why I collect personal data, how I use it, the limited conditions under which I may disclose it to others, and how I keep it secure.

Why do I process personal data?

I collect, store and use personal data solely for the following purposes:

• to issue quotes,

• to provide translation, proofreading or editing services as requested,

• to request translation, proofreading or editing services, or

• to comply with legal requirements.

I do not use personal data for marketing purposes.

What data do I collect?

The personal data collected may include name, postal address, email address, telephone number and VAT number. Personal data may also include banking details, personal information on CVs or information on documents sent for the express purpose of translation, proofreading or editing.

What is the legal basis for processing personal data?

The legal basis for processing personal data is to perform the services requested or to take necessary steps prior to fulfilling such requests and to comply with legal requirements. This basis also applies if you provide me with a service.

How long do I keep this data?

I will retain personal data and email communications for 10 years unless you ask me to delete or remove it sooner. Should you ask me to delete translations before this period has expired, I cannot be held responsible for queries or claims relating to the content, as I have no way of verifying the accuracy of the original content.

Who else may have access to your personal data?

If I outsource a text containing personal data for translation, proofreading or editing by a colleague, I will make sure that the colleague in question is also GDPR-compliant and ask them to process the document accordingly.

Other parties may have access to your personal data for administrative purposes, including my website and email hosting services. All these parties are also compliant with the EU General Data Protection Regulation, or in the case of US companies, are self-certified under the US Privacy Shield framework.

What are your rights?

You may contact me at any time to request a copy, rectification or erasure of your personal data. I will take action without undue delay and in any event within one month of receipt of the request.

Your right to lodge a complaint

Please contact me if you have any concerns about how I process your personal data. You also have the right to lodge a complaint with the supervisory authority in the UK (the Information Commissioner’s Office, or ICO) or in the country where you live.

This Privacy Notice was updated on 26 May 2025 and will be reviewed as and when necessary. Should any differences occur between the two language versions, the English version will prevail.